Uber Pick Up and Drop Off Fees Class Action

Uber Pick Up and Drop Off Fees Class Action

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QC Aug 24, 2025 [en]

Statement of Claim BCSC

CONSUMER LAW GROUP has filed a national class action lawsuit in British Columbia involving Uber Canada Inc.

As transport network service providers, Uber Canada Inc. were required under to hold a valid congestion and curbside management permit to pick up or drop off passengers on any city street in the Metro Vancouver core. The fee for the permit was levied by the City of Vancouver for each stop within the Metro core during the designated times of 7 a.m. to 10 p.m pursuant to s. 21.8 of Vancouver City Bylaw No. 2849. Since December 2023, the fee was $0.25 for zero-emission vehicles, and $0.50 for all other vehicles. Instead of paying the fees directly, Uber instead charged those fees to Uber users in Metro Vancouver.

On August 8, 2025, s. 21.8 of Vancouver City Bylaw No. 2849 was invalidated in a judgment of the British Columbia Supreme Court.

The Class Action being investigated concerns allegations that Uber users who paid the pick up and drop off fees suffered compensable injuries directly and immediately caused by Uber Inc.’s alleged civil fraud, unjust enrichment, and breaches of contractual obligations of good faith, the Business Practices and Co