Google Assistant Privacy Violation Canadian Class Action

Google Assistant Privacy Violation Canadian Class Action

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CONSUMER LAW GROUP is investing a class action against Google for surreptitiously recording private communications via the Google Assistant voice-recognition intelligent assistant application and disclosing that personal information to third parties without user knowledge or consent.

Google Assistant is a voice-recognition software preloaded by Google on its devices, including Google Home, Google Pixel, and Google Nest Hub line of products (“Google-Made Devices”) as well as other devices, smart TVs and cellular phones that not made by Google but that are equipped with Google Assistant or otherwise used with a Google account (Google Assistant Enabled Devices). Google Assistant records users’ vocal prompts and responds to them based on information available on the internet.

News sources and U.S. court proceedings recently revealed that Google Assistant is routinely triggered by accidental activations when users neither expect nor intend it to be listening and subsequently records voice conversations that include the Google Assistant user.

It has also been revealed that Google discloses these accidentally-recorded conversations to third parties – including contractors and advertisers – as part of what it identifies as a quality improvem